Stay safe from scams.
Scammers target people who send money abroad. These are the patterns to know.
Scams to watch for
Someone you have never met asks you to send money
This is the most common pattern: a new online friend, a romantic interest, or a stranger with an urgent story. If you have not met the person, do not send them money.
An emergency call from a relative
A caller says they are a family member or an official and asks for money right now. Hang up and call the person on a number you already have.
A prize, grant or refund you must pay to receive
Real prizes and refunds never ask you to send money first. Fees to release winnings are a sign of a scam.
A job or rental that asks for money up front
Be careful with offers that need a deposit, a training fee or equipment paid by transfer before you have seen anything real.
Someone pretending to be Speedy
We will never contact you to ask you to send money, move money to a safe account, or read out a code. If in doubt, close the message and write to us at support@speedymoneytransfer.com.
What Speedy will never do
We never ask for your password or codes
Not by phone, message or email. A sign-in code is for you alone.
We never ask you to pay by gift card or crypto
A transfer is paid from your own bank account or card, inside Speedy.
We never ask you to send money to a personal account
Every transfer goes to the recipient you chose, shown to you before you pay.
If something went wrong
Cancel quickly if you can
You can cancel a transfer free for 30 minutes after you confirm, and the money returns to your bank account.
Tell us straight away
Write to support@speedymoneytransfer.com with the transfer receipt. The sooner we know, the more we can do.
Report it
In the United States you can report fraud to the Federal Trade Commission at reportfraud.ftc.gov and file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint.